![]() Select the More Info (⋮) icon for the appropriate appointment and then select Modify or Cancel and follow the prompts. If you are signed in, select View upcoming appointments, which opens the Appointments page in MyQuest, listing all of your upcoming appointments.Open the email from Quest and select Change or cancel your appointment for the appropriate appointment and then follow the prompts. You will receive 1 or more emails from Quest Diagnostics listing all of your upcoming appointments. Type the email address or phone number used to create the appointment and select Send Details. If you don't know the appointment confirmation code, select change or cancel, and then select Forgot confirmation code.If you know the appointment confirmation code, select changeor cancel, enter the confirmation code, and then follow the prompts. ![]() Visit the Quest Schedule Appointment page, where you can reschedule or cancel an appointment using any of the following methods: Important! If you have made an appointment to come in for testing, please visit the Appointment Scheduler page and cancel your appointment.I've scheduled an appointment. Visit the Customer Support page to find information on how to contact customer support. To cancel your purchase with a Quest Customer Support representative Refunds will be processed within 14 business days of purchase expiration. In that event, you will be automatically refunded your purchase price minus the non-refundable cancellation fee of $45, and applicable taxes, in accordance with state law. After activating your kit, if your sample does not arrive at a Quest Diagnostics laboratory within 14 business days of your kit activation, your purchase will expire.We also collaborate with many international diagnostic laboratories, hospitals and clinics to help improve human health around the world. Our products and services are used by customers in over 130 countries. and operations in India, Ireland, and Mexico. Answer the associated questions to find a Quest Diagnostics location near you and book an appointment. Quest Diagnostics has headquarters in the U.S. Once your purchase is complete, return to and click the Schedule appointment text on the right side of the top navigation bar. In some states, applicable taxes are non-refundable as well. Appointments can be scheduled after making a purchase. There is a non-refundable cancellation fee of $45, which includes the fees charged by PWN, collection materials, and administrative fees. After your purchase of a home collection kits with lab processing and resulting, you have 60 calendar days prior to activating your kit to cancel your purchase and receive a refund. The COVID-19 molecular tests have been authorized only for the detection of nucleic acid from SARS-CoV-2, not for any other viruses or pathogens The COVID-19 and Flu test has been authorized only for the simultaneous qualitative detection and differentiation of nucleic acid from SARS-CoV-2, influenza A virus, and influenza B virus, and not for.For home collection kits with lab processing and resulting: These home collection kits cannot be canceled and are nonrefundable. You will receive an email confirming your refund is being processed.įor home collection kits which can be used and resulted at home. Your refund will be processed within 7-14 business days. In some states, applicable taxes are nonrefundable as well. There is a nonrefundable cancellation fee of $20, which includes the fee charged by PWN and Quest Diagnostics administrative fees. Get lab results sent directly to your smartphone, tablet, or desktop with MyQuest. Appointments take priority over walk-ins. You have 60 days to cancel your purchase prior to sample collection at one of the Quest Diagnostics Patient Service Centers. Make an appointment now and youll have little to no wait time when you arrive.
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